txt2day.comCloud Call Accounting Software, Call Center Reporting, Emergency Notification and CRM Integration by

718 701 0945 905 576-4575 | Feedback | Free Quote | Login Company Portfolio Manufacturers Resources Company Home About RSI Leadership Careers News & Events Headquarters Become A Reseller Contact Us Portfolio Solutions Shadow All-In-One Analytics Shadow CMS Enterprise Shadow RTD Real Time Dashboard Shadow OSN Onsite Notification Shadow Integrator Shadow SA System Administrator Shadow UC Analytics Solution Type All-in-One Collaboration Analytics Call Recording Playback Contact Center Reporting & Dashboards Call Accounting Emergency Notifications Team Collaboration Analytics Meeting and Conferencing Analytics AI & Bot Integrations CRM Integrations Services Professional Services Subscription Services Managed Services Support Services Industry General Business Hospitality Professional Government Finance Healthcare All Industry Segments -- Manufacturer Avaya Cisco Microsoft Mitel RingCentral Amazon Zoom Digium _ Atos Unify Office Telus Business Connect BT Cloud Work AT&T Office@Hand Avaya Cloud Office Alcatel Rainbow Office All other manufactuers Manufacturers Avaya Cisco Microsoft Mitel RingCentral Zoom Amazon All Other Manufacturers Resources Login Upcoming Webinars Video Archives Remote Support Link Make Payment Become A Reseller Contact Sales Contact Support Services RESOURCE SOFTWARE INTERNATIONAL LTD. Proactively monitor, measure and manage your communication ecosystem Scalable premise and cloud omnichannel management solutions including call accounting, call center dashboards & reporting, call recordings, chat, audio, video and team collaboration analytics. RSI is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. Our all-in-one collaboration management solutions help you ensure your ecosystem is functioning at peak performance! User Adoption Drive digital transformation by ensuring available modes of communication are successfully deployed and utilized. Quality Assurance Monitor the health of your communication ecosystem through ongoing analysis of call quality, trunk utilization and network facilities. Employee Productivity Exceed corporate standards by analyzing calling patterns, identifying misuse/abuse, ensuring inbound call handling performance and optimizing resources. Cost Control Utilize rating and tariff plans to reconcile invoices, identify cost savings, roll up organizational cost allocation and determine ROI on new deployments. Training & Monitoring Study call recordings to ensure gold standard customer experience and highlight areas potential development or retraining. Dispute Resolution Retain archives of communication records in order to query historical records to resolve customer or employee disputes. Emergency Notification Ensure the safety of your organization by triggering emergency or critical alerts to authorized personnel, desktops, mobile/IoT devices, lamp light and email. Regulatory Compliance Meet legal and regulatory compliance standards through the proper retention of communication activity information. AI Reporting Retrieve valuable communication analytics from anywhere by simply asking our AI bot for the information. What is collaboration? Collaboration is communication between two or more participants connected from anywhere, anytime to share ideas, build consensus, establish direction, and/or accomplish a specified goal. Why is collaboration management vital to your business? Employees spend over two thirds of their time connecting and collaborating Nearly 15% of employee work time is lost due to insufficient communication Roughly $11,000.00 is lost per employee, per year due to ineffective communication How do you plan to ensure your collaboration ecosystem is running smoothly? Get vital collaboration analytics from anywhere on any device! Get more information, schedule a presentation or get a free quote! More Information Demo Free Quote Our solutions are independently tested to work with virtually all the most recognized solution providers of unified communication and collaboration. SITE MAP All-In-One Analytics Call Accounting Call Center Analytics Emergency Notification Team Collaboration Analytics Integrations Partners/Manufacturers Become A Reseller Free Quote Managed Services Support Services Newsletter About Us Careers Privacy Policy Terms of Use Accessibility Login SOCIAL MEDIA MAILING ADDRESS 40 King Street West, Suite 300 Oshawa, Ontario. L1H 1A4 Canada 718 701 0945 905 576-4575 � Copyright 1990-2020 Resource Software International Ltd. (RSI), Inc. All Rights Reserved. RSI� is a registered trademark of Resource Software International Ltd. All other trademarks are the property of their respective owners. var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date(); (function(){ var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0]; s1.async=true; s1.src='https://embed.tawk.to/5772cd366c54646f7b1e7d56/default'; s1.charset='UTF-8'; s1.setAttribute('crossorigin','*'); s0.parentNode.insertBefore(s1,s0); })(); End of Tawk.to Script--...